Over the course of 4 years, we have worked with Paradigm on a number of retro-fit programmes, including additional racking and flettner roof vents. These programmes along with an open dialog have helped us to maintain and develop the relationship with the team at Paradigm, which has resulted in the opportunity to consult and quote for the next fleet.
Specifications were discussed ahead of time and along with our design team we produced concepts based on the driver’s requests, which we took to Paradigm and discussed at a ride-by driver day. We engaged with the drivers that will directly be using the vehicles, to ensure that the requests that had been made suited the business needs. Each driver reviewed the specifications and it quickly became apparent that we could simplify Paradigms fleet with a specification that would suit multiple business areas.
Together with the procurement team, the drivers and our design team we are now working on new concepts for Paradigm.
Our hope is that by following the same process we have used for the current fleet, we will be able to grow the relationship again and continue to work in partnership with Paradigm to deliver a safe, efficient fleet that not only minimises downtime, but allows them to control their stock and give the drivers a comfortable working environment.